In light of the entry into force of the General Data Protection Regulation (EU) 2016/679 on May 25, 2018, we have strengthened our privacy policy.

Our commitments regarding the protection of your personal data

To ensure that you can browse our website with complete peace of mind, we, Autostar, as Data Controller, explain how we collect, process, and use your personal data in order to provide you with new services on a daily basis while respecting your rights.

We protect your privacy by ensuring the protection, confidentiality, non-alteration, availability, and security of the personal data you entrust to us across all our communication channels.

We take all necessary measures to:

• provide you with clear and transparent information about how your personal data will be collected and processed;
• implement all necessary technical and organizational measures to protect your personal data against disclosure, loss, alteration, or access by unauthorized third parties;
• keep your personal data only for as long as necessary for the purposes of the specific processing or service;
• offer you the possibility to access and modify your personal data that we process at any time.

To achieve these objectives, we implement appropriate technical and organizational measures to ensure that processing complies with applicable personal data protection law.

1. When and what personal data do we collect?

Your personal data may be collected when:

• you visit our website, which may use cookies;
• you create an account on our website;
• you submit a contact request;
• you communicate with our customer service department;
• you subscribe to our newsletter;
• you request an appointment;
• you are applying for a job offer.

In this context, Autostar, as Data Controller, is required to process data in accordance with applicable regulations, for the purpose of processing your request and communicating with you. Thus, after registering on our website and subject to their consent, users of our website may receive newsletters and informational content.

Information that is strictly necessary to provide you with a service is marked with an asterisk and generally concerns your last name, first name, and email address.

With regard to cookies that are collected when you connect to our Autostar website, please refer to our Cookies Policy in section 4, "Cookie Management."

Nous pouvons également être amenés à collecter vos données lorsque vous postulez en ligne via le module de recrutement. S’agissant du recrutement, nous vous invitons à consulter la politique de protection des données personnelles destinées aux candidats en cliquant sur le lien suivant : Lien politique de confidentialité RH.

2. Who are the recipients of your personal data?

We ensure that only authorized persons within Autostar can access your personal data.

We may disclose your data to third parties acting as subcontractors, bound by a subcontracting agreement to perform services such as hosting, storage, communication, data processing, database management, or IT maintenance. These companies and subcontractors will be bound by the same security and confidentiality obligations as Autostar.

3. Where is your personal data stored?

Data is stored in accordance with French law and European regulations.

If our service provider operates outside the European Union, we protect the confidentiality of your personal information and your rights by using the data protection clauses recommended by the European Commission.

Data retention periods comply with CNIL recommendations and/or legal obligations:

Your account data: 3 years from your last contact with Autostar.

Prospect data: 3 years from your last contact with Autostar.

At the end of these periods, we may proceed with archiving the data, in particular to comply with the statute of limitations for legal proceedings.

4. Cookie management

A l’occasion de la consultation de notre site internet, LA GRIFFE, en tant que responsable de traitement, peut être amenée à utiliser des cookies et autres traceurs.

A "cookie" is a small text file placed on your computer, tablet, or mobile device when you visit a website, read an email, or use software or a mobile application. During its period of validity or storage, it allows information to be stored on your browser in order to recognize your device during a subsequent visit and track your browsing history.

These cookies may be placed by:

• LA GRIFFE : il s’agit de « cookies internes » ;
• Par des partenaires/ prestataires de LA GRIFFE, ou des sociétés tierces : il s’agit de « cookies tiers ».

The issuance and use of cookies by third parties are subject to the data protection policies of those third parties (links below). We have no access to or control over third-party cookies. Onlythe issuer of a cookie can read or modify the information contained in that cookie. 

The cookies used include:

• Cookies strictly necessary for the functioning of the site, known as "technical" cookies: these enable, for example, your session to be maintained and your authentication to be secured, the contents of your shopping cart to be remembered, the display of the site to be adapted to your preferences, and your choice regarding the storage of cookies to be retained. In accordance with Article 82 of the French Data Protection Act, these cookies are exempt from your prior consent.You can delete these cookies at any time, but doing so may cause difficulties.  
• Audience measurement cookies: these cookies measure website traffic and usage, compile visit statistics, and detect any malfunctions. These cookies may or may not be exempt from consent.
• Personalization cookies: enable us to offer personalized content and services based on your interests. These cookies are subject to your prior consent.
• Targeted advertising cookies: these cookies track your browsing activity on the website and display advertisements tailored to your interests. These cookies are subject to your prior consent.
• Social media cookies: allow these platforms to track your browsing on our site and cross-reference this information with other data they hold. These cookies are subject to your prior consent.

Retention period: Cookies that are strictly necessary for the functioning of the website are retained for a period limited to the time necessary to ensure functionality.

Audience measurement cookies are stored on your device for a limited period of up to thirteen (13) months from the date they were first stored, and this period is not automatically extended when you visit the site again. The information collected via cookies is stored for a maximum period of twenty-five (25) months.

Any other third-party cookies are stored for the period specified in the privacy policy of the companies that place these cookies.

Afin de recueillir votre consentement, lors de votre visite puis régulièrement, un bandeau de recueil du consentement s’affichera sur votre écran. Il s’agit d’une plateforme externe de gestion du consentement : “Tarte au Citron” qui sera accessible sur notre site à tout moment.

This banner indicates each category of cookie that may be stored on your computer and allows you to:

• "Accept everything";
• "Refuse everything";
• "Customize" your choices by cookie or by purpose.

Thanks to the settings on this platform, you can easily and free of charge choose whether or not to accept cookies on your computer, tablet, or mobile browser at any time. You can withdraw your consent or change your preferences at any time by clicking on the link to the platform at the bottom of the page.

Please note : Any settings you may make on this platform may change your Internet browsing experience and your access to certain services that require the use of cookies. 

You can also choose to configure your browser to block or delete all or some cookies directly from the privacy settings. If you choose to block cookies that are strictly necessary for the functioning of the site, we accept no responsibility for the consequences of the degraded functioning of our services.

Below you will find information about cookies that may be stored on your computer, tablet, or mobile browser when you visit pages on the website. INSERT WEBSITE NAME:

5. Our security and privacy commitments

Respecting your right to protection, security, and confidentiality of your data is our priority.

Autostar implements organizational and technical security measures appropriate to the sensitivity of personal data to protect it against malicious intrusion, loss, alteration, or disclosure to unauthorized third parties.

When developing, designing, selecting, and using our services that rely on the processing of personal data, Autostar takes into account the right to personal data protection from the outset.

All personal data is confidential and access to it is restricted to Autostar employees or service providers acting on behalf of Autostar who need it in order to perform their duties. All persons with access to your data are bound by a duty of confidentiality.

6. What are your rights?

In order to enable you to control how we use your personal data, you have the following rights:

• Right to information;
• Right to object to the processing of your personal data;
• Right of access to personal data that we process;
• Right to rectification;
• Right to erasure;
• Right to data portability;
• Right to restriction of processing;
• Right to define guidelines regarding the storage, deletion, and disclosure of your personal data after your death;
• Right to lodge a complaint with the CNIL.

You may exercise your rights:

• par mail : dpo.autostar@trigano.fr
• by mail to: Autostar– DPO – 100 rue Petit, 75019 PARIS

In case of reasonable doubt about your identity, Autostar reserves the right to ask you for any document proving your identity.

If you would like further details about the content of these rights, please contact us at the above addresses.

We will provide you with our responses to your requests as soon as possible and in any event withinone monthof receiving your requests.

To ensure your request is handled more efficiently, please remember to:

• • provide us with your identity;
  • indicate the processing operation(s) concerned by your request;
  • tell us which right(s) you wish to exercise;

Cliquez ici pour vous désinscrire instantanément de toutes les communications marketing de Autostar

If you encounter any difficulties in relation to the management of your personal data, please contact us before filing a complaint with the CNIL.